COSTA MESA, Calif., Aug. 8, 2019 /PRNewswire/ — Experian, the global information services company, announced today that it has signed a definitive agreement to acquire MyHealthDirect, which offers a digital care coordination platform that optimizes scheduling for providers, payers, and consumers. This acquisition further solidifies Experian’s position as a leading provider of solutions that simplify the financial and administrative aspects of healthcare—making tasks like scheduling, registration and check-in smoother, cost estimates more accurate, and insurance coverage easier to verify.
“Experian Health’s mission is to use data-driven insight to connect and simplify healthcare for all,” said Jennifer Schulz, Experian Group President overseeing Experian Health. “Joining with MyHealthDirect will further propel how we deliver on that mission, giving us the potential to evolve our front-end patient access and patient engagement capabilities by creating solutions that improve consumer convenience while optimizing care across healthcare providers.”
MyHealthDirect’s intuitive technology guides patients to the right care and enables real-time scheduling through any digital access channel: on the web, in call centers, and in provider offices. Their systems facilitate more timely access to care, meeting consumer demand for self-service while creating efficiencies for clients. MyHealthDirect customers enjoy call center efficiencies through automated management of appointment inventory, increasing appointment and referral rates, reducing appointment “no-shows,” and enhancing the overall patient experience.
“MyHealthDirect and Experian will realize mutual benefits around market expansion, product development and enhancement, and best in class data solutions,” said Tom Cox, CEO of MyHealthDirect. “We are also looking forward to the resources Experian brings to the table, which will accelerate the development of very unique products and capabilities that will clearly differentiate Experian from others in the category.”
“Across all of our businesses, Experian puts the consumer first,” said Schulz. “That mindset drives the solutions we bring to clients and consumers because when you get that right, everything else falls into place. MyHealthDirect has been operating on that same premise, and together we will bring to market the solutions that connect and simplify healthcare.”
Experian Acquires Myhealthdirect, Strengthening Leadership Position in Patient Access and Engagement
Experian – https://www.prnewswire.com/news-releases/experian-acquires-myhealthdirect-strengthening-leadership-position-in-patient-access-and-engagement-300898477.html